Monday, March 31, 2014

GM Grows Business Elite Program



Commercial dealer program adds 74 new dealers in first year


DETROIT – General Motors grew its Business Elite program by 16 percent in its first year, adding 74 dealers to its network of dealerships equipped to meet the unique needs of commercial customers.

Launched in March 2013, the Business Elite program is designed to provide business customers with the industry’s best sales and service experience from the time they enter Chevrolet or GMC dealerships through the lifecycle of the vehicles they purchase. 

Billy Jones relies on the expertise and responsive service of his Chevrolet Business Elite dealer to manage the 52 vehicles in his private security company’s fleet.

“I see the same faces every time I go into the dealership,” Jones said. “They know me and they know my business. It’s reassuring that my dealer has a commercial sales team that understands what I need and offers advice I can trust.”

Chevrolet and GMC Business Elite dealers offer a team of expert sales consultants to help customers select the right vehicles for the job. They stock a diverse lineup of ready-for-sale commercial vehicles. Every Business Elite service department has the facilities, tools, equipment and certified technicians to accommodate business customers’ specific needs, including:
·         Priority service
·         Priority hours
·         Round-the-clock towing
·         Work-ready loaner vehicles
·         Business financing and leasing options
·         Business vehicle remarketing and no-hassle disposal

“There is no one in the area anywhere close to their quality and willingness to go out of their way to meet my needs,” Jones said. “They’ve delivered new vehicles to my house, and if I needed service on a warranty item, they actually came to my shop and picked up vehicles for me a few times when I just wasn’t able to get down there.”

Jones’ dealer, Tony Uebelhor of Uebelhor & Sons in Jasper, Ind., is one of 526 Chevrolet and GMC dealers nationwide enrolled in the Business Elite program.

Providing his business customers with exceptional service has always been a top priority for Uebelhor, whose commercial vehicle sales account for nearly half of his dealership’s sales volume. The Business Elite program equips Uebelhor with the support and tools to help his dealership provide commercial customers unmatched service.

“You have a separate representative from GM who’s calling on you and has the knowledge about commercial customers to advise you,” said Uebelhor, whose grandfather opened the dealership in 1929. “And if you have issues – anything from inventory to incentives – they’re there to help you.”

The dedicated business sales consultants at Business Elite dealerships also help inform commercial customers of the benefits offered through GM’s Business Choice program for small businesses. Small businesses that purchase an eligible vehicle may qualify for a cash allowance for vehicle accessories or upfits. Eligible vehicles include cargo, passenger and cutaway vans, chassis cabs, 1500, 2500 and 3500 pickups. The recently introduced Chevrolet City Express small cargo van and the CNG bi-fuel capable pickups will be included in the Business Choice program.

To learn more about the Business Elite program or locate a participating dealer, visit www.gmfleet.com.

About Chevrolet
Founded in 1911 in Detroit, Chevrolet is now one of the world's largest car brands, doing business in more than 140 countries and selling more than 4.9 million cars and trucks a year. Chevrolet provides customers with fuel-efficient vehicles that feature spirited performance, expressive design and high quality. More information on Chevrolet models can be found at www.chevrolet.com.

About GMC
GMC has manufactured trucks since 1902, with innovation and engineering excellence built into all GMC vehicles.  The brand is evolving to offer more fuel-efficient trucks and crossovers, including the Terrain small SUV and Acadia crossover. GMC’s highest-volume vehicle, the Sierra pickup, is the most powerful light duty pickup on the market, and the first full-size pickup to receive the highest possible 5-star Overall Vehicle Score for safety since the National Highway Traffic Safety Administration changed its New Car Assessment Program for the 2011 model year. Details on all GMC models are available at http://www.gmc.com/, on Twitter at @thisisgmc or at http://www.facebook.com/gmc.

Saturday, March 29, 2014

GMC Easy-to-Use Trailering App



DETROIT – GMC owners can pull off their next trailering chore without a hitch – at least figuratively – thanks to a new trailering guide app available today at the iTunes store. The free app is designed to give GMC customers a better understanding of trailering techniques and capabilities. It, even helps identify the appropriate GMC model for specific trailering needs.

“Our customers believe in the right tool for the job, and this app helps them get the most out of their GMC trailering capability in a convenient and accessible way, whether they’re hauling a utility trailer across town or a fifth-wheel cross-country,” said Tony DiSalle, vice president, GMC Marketing.

The app packages trailering tips and information from the trailering section of gmc.com, including maximum trailer weight ratings by model. When consumers open the app, they can access information either by selecting a specific GMC model or by entering their trailering needs to identify the right GMC model for the job.

Also featured is a dedicated learning center that caters to both first-timers and veterans, with features that include:

  • Trailering 101
  • Hitches and equipment
  • Pre-trailering checklist
  • How GMC trailering technologies work
  • Power and performance information
  • Safe trailering techniques
A third section contains a glossary of commonly used terms, and a fourth category focuses on dinghy (flat) towing. Video content includes Trailering 101 videos developed earlier this year in conjunction with the launch of the all-new 2014 GMC Sierra 1500 full-size pickup. Additional “How To” video content will be added over time to enhance the app’s user experience. 

“Even for customers who’ve been trailering for years, our continuing enhancements in features, power and technology make the GMC Trailering Guide App a handy resource,” said Hugh Milne, GMC Training and Accessory manager.

The new Sierra 1500, equipped with a 4.3L EcoTec3 V-6 offers segment-best standard V-6 torque with trailering capacity of up to 7,200 pounds (3,266 kg) and segment-best V-8 fuel economy.

GMC has manufactured trucks since 1902, and is one of the industry's healthiest brands. Innovation and engineering excellence is built into all GMC vehicles and the brand is evolving to offer more fuel-efficient trucks and crossovers, including the Terrain small SUV and Acadia crossover. GMC is the only manufacturer to offer three full-size hybrid trucks with the Yukon, Yukon Denali SUVs and the Sierra pickup. The Sierra Heavy Duty pickups are the most capable and powerful trucks in the market. Details on all GMC models are available at http://www.gmc.com/, on Twitter at @thisisgmc or at http://www.facebook.com/gmc.

Tuesday, March 25, 2014

Smart Tools: Having the Right Tool for the Job



From the construction of the pyramids through today, people have endeavored to build great things. Many feats have been achieved because of drive and determination, but there have always been risks associated with performing these tasks. Fortunately, tools have evolved to become smarter, right-toolsafer and more efficient because of discoveries in metal alloys and good, practical engineering. One smart tool with universal applications that is being used in construction, agriculture, transportation, aeronautical, marine and the military is the Spitzlift lightweight and portable crane. Handling loads less than 1,000 pounds, thousands of Spitzlift cranes are used every day. Weighing 30 pounds, the crane can lift more than 30 times its own weight.

Friday, March 21, 2014

Your Work, Your Vehicle, Trust Knapheide


 
The Knapheide Manufacturing Company has combined over 160 years of innovation into their commercial vehicle solutions. Your work, your vehicle, trust Knapheide.
 
At Dow Lewis GMC, we stock a variety of Knapheide bodies ready to go to work now.

Monday, March 17, 2014

SFTR | GMC Sierra | Delta Leasing

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It takes a special breed of person to endure the severe temperatures, lack of daylight, and isolation of Prudhoe Bay. It also takes a special breed of truck. The 600 GMC trucks in Delta Leasing's fleet are up for the challenge and, in Delta's experience, the Sierra more than delivers.

See more at http://www.gmfleet.com/

Saturday, March 15, 2014

Rack-It Series 1000, 2000 and 3000 Rack Comparisons


Gary Kank of Rack-it Truck Racks shows us the differences in the Rack-It Series 1000, 2000, and 3000 Racks

Tuesday, March 11, 2014

Sierra Marks 112 Years of GMC Pickup Heritage

DETROIT – The GMC Sierra fullsize pickup is the latest in a bloodline that stretches back over a century. The first truck to wear a GMC badge debuted in 1912, while a predecessor from the Max Grabowsky’s Rapid Motor Vehicle Co. was the first commercial truck operated in the City of Detroit 10 years earlier.


Here’s a list of highlights by decade, accompanied by a corresponding photo of each.

·         1900s: The first Rapid truck – little more than a seat, an engine cover and a frame – was delivered in 1902.
·         1910s: The GMC name takes its place on a truck grille for the first time in 1912 and the mix of trucks offered had either upright front ends or curved “French” fronts.
·         1920s: 1927 was a milestone for design features with more stylized fenders, headlights attached to the radiator, and the first chrome-plated radiator surround.
·         1930s: Streamlining in the ‘30s added sloped grilles, more paint color options and passenger cabs inspired by car design trends, which helped expand the truck market.
·         1940s: Following the war, GMCs of the late ‘40s featured fully integrated headlights for the first time, as well as wider, lower, and bolder grilles.
·         1950s: Cars again influenced truck design in the ‘50s, resulting in more safety, comfort and performance. 1955 highlights were hooded headlights and panoramic glass.
·         1960s: The first GMC pickup with a full-width hood debuted in 1960. Other design cues included “jet pod” grilles at the front and a pinched-waist body crease on each side.
·         1970s: Padded materials replaced many metal interior surfaces in the ‘70s. Heavy duty models offered a dual rear axle for the first time and the Crew Cab debuted.
·         1980s: In 1987, the Sierra name became standard for all full-size pickups with the introduction of a new, more aerodynamic generation of GMC trucks.
·         1990s: The ‘90s brought the first rear-hinged three-door Extended Cab model. In 1999, new generation of truck introduced the first use of frame hydroforming.
·         2000s: The new millennium brought the “D” decade: The first Duramax diesel engine for Sierra HD added capability and the first Denali pickup set a luxury standard for trucks.
·         2012: The new 2014 Sierra debuts on December 13.

GMC has manufactured trucks since 1902, and is one of the industry's healthiest brands. Innovation and engineering excellence is built into all GMC vehicles and the brand is evolving to offer more fuel-efficient trucks and crossovers, including the Terrain small SUV and Acadia crossover.  GMC is the only manufacturer to offer three full-size hybrid trucks with the Yukon, Yukon Denali SUVs and the Sierra pickup. The Sierra Heavy Duty pickups are the most capable and powerful trucks in the market. Details on all GMC models are available at http://www.gmc.com/, on Twitter at @thisisgmc or at http://www.facebook.com/gmc.
  

Sunday, March 9, 2014

GM Offering Standard Maintenance to Fleet Buyers

Industry-first business choice program includes oil changes and more

DETROIT General Motors Fleet and Commercial Sales announced today that the GM Business Choice program, designed specifically for business customers, now includes an industry-first two-year, 30,000-mile Business Maintenance Plan, in addition to a cash allowance for vehicle accessories or upfits.

GM is the first automaker to offer a maintenance plan alongside cash incentives that may be used with any upfitter. The GM Business Choice maintenance plan, which covers lube, oil and filter changes; tire rotation; and a 27-point inspection, is now available to Business Choice customers. Eligible vehicles include: cargo, passenger and cutaway vans, chassis cabs, 1500, 2500 and 3500 pickups and the Chevrolet Avalanche. 

“Our customers told us how important a maintenance plan is to them, so we listened and redesigned the Business Choice program to meet their needs as part of our commitment to providing the best possible customer experience,” said Ed Peper, General Motors U.S. vice president of Fleet and Commercial Sales.

“We’ve done a lot to raise the bar at GM Fleet and Commercial, and this is one example of how we are continuing to alter the way we do business to further nurture our partnerships with our customers and be their preferred choice,” Peper said.
 
The new Business Choice program has been revamped for ease of use by dealers and customers. Customers will now receive a GM Accessory cash allowance or an upfit cash allowance, depending on the vehicle and the customers’ needs.

Small business customers who purchase more than one vehicle for work-related purposes may be eligible for the program. To find out if your vehicle purchase will be eligible, please contact your Chevrolet or GMC dealer. The updated Business Choice program will complement the all-new Business Elite dealer program.

To learn more about the Business Choice program and qualifying vehicles, visit gmfleet.com/businesschoice. Also, customers are invited to join the GM Fleet and Commercial Customer Service LinkedIn group for timely responses to fleet-related questions.
General Motors Co. (NYSE:GM, TSX: GMM) and its partners produce vehicles in 30 countries, and the company has leadership positions in the world's largest and fastest-growing automotive markets.  GM’s brands include Chevrolet and Cadillac, as well as Baojun, Buick, GMC, Holden, Isuzu, Jiefang, Opel, Vauxhall and Wuling. More information on the company and its subsidiaries, including OnStar, a global leader in vehicle safety, security and information services, can be found at http://www.gm.com.

Friday, March 7, 2014

GM Offers Fleets Insights on the Road

OnStar to team with Telogis to help customers manage their GM fleet vehicles 

INDIANAPOLIS – General Motors is partnering with Telogis, Inc. to provide fleet customers a one-of-a-kind telematics solution that provides actionable data to help control costs, increase safety and enhance fleet operations.

Telogis is integrating its location intelligence platform with GM’s OnStar’s proprietary application program interfaces, or APIs, to provide information about vehicles to fleet customers. Through the new offering, commercial fleets can make decisions relating to vehicle location, odometer, fuel consumption and other maintenance information on their GM connected vehicles.

 “The combination of OnStar’s industry-leading, unique infrastructure and the Telogis platform will allow fleet managers to keep their vehicles running smoothly on the road,” said Ed Peper, U.S. vice president, GM Fleet and Commercial. “This is the next step in expanding our connected vehicle service offerings to help fleets operate more efficiently and identify cost savings.”

On properly equipped GM fleet vehicles, OnStar technology is integrated into the vehicle during assembly. It is covered under GM’s standard bumper-to-bumper limited warranty and can be serviced at any of GM’s 4,300 U.S. dealers. "By leveraging GM’s OnStar connected services infrastructure, we make it easier for customers to access our comprehensive location intelligence platform directly through any GM OnStar-equipped commercial vehicles,” said Susan Heystee, executive vice president, worldwide sales at Telogis. "GM customers have easy access to powerful analytics and connected intelligence that will transform the way their business is done outside the four walls."

Telogis provides a comprehensive cloud-based location intelligence platform for companies that require route optimization, real-time work order management, commercial navigation, telematics and mobile integration services for their workforces on the road. Information from the field is transmitted from the vehicle using OnStar technology The system requires no additional hardware or third-party installation costs making it an attractive and cost-effective solution for commercial fleets to access location and vehicle intelligence, assisting fleets in lowering their total cost of ownership. Telogis recently secured a $93 million institutional financing round led by Kleiner Perkins Caufield & Byers.

Telogis is using the investment to further capitalize on the market and focus on providing innovative technologies and solutions that enable enterprises and organizations to make the most of managing their mobile assets, including better data collection and analysis. The Telogis platform is the first set of commercial applications to use OnStar’s proprietary APIs since GM and OnStar announced in early 2013 an online portal at http://developer.gm.com/. The portal allows developers to work with GM in a secure and controlled manner to design, test and deliver relevant, customizable and seamlessly integrated automotive apps and services. The Telogis fleet telematics solution will be available in spring 2014.

About General Motors General Motors (NYSE:GM, TSX: GMM) and its partners produce vehicles in 30 countries, and the company has leadership positions in the world's largest and fastest-growing automotive markets. GM, its subsidiaries and joint venture entities sell vehicles under the Chevrolet, Cadillac, Baojun, Buick, GMC, Holden, Jiefang, Opel, Vauxhall and Wuling brands. More information on the company and its subsidiaries, including OnStar, a global leader in vehicle safety, security and information services, can be found at http://www.gm.com

 About OnStar OnStar, LLC (OnStar) is a wholly owned subsidiary of GM Holdings LLC (“GM”). Along with its affiliate Shanghai OnStar Telematics Co. Ltd (a joint venture involving OnStar, Shanghai General Motors Co., Ltd (SGM) and Shanghai Automotive Industry Corporation (SAIC)), OnStar serves more than 6.5 million subscribers in the U.S, Canada, China and Mexico. OnStar is a provider of connected safety, security and mobility solutions and advanced information technology. OnStar's key services include automatic crash response, stolen vehicle assistance, remote door unlock, turn-by-turn navigation, vehicle diagnostics and hands-free calling.

 About Telogis Telogis, Inc., the platform for location intelligence, is dedicated to enhancing the value of its customers’ businesses through intelligent integration of location technology, information and services. Telogis was established in 2001 and is headquartered in Aliso Viejo, Calif., with offices in Europe and Latin America as well as development centers in Austin, Texas; Toronto; and Christchurch, New Zealand. Telogis’ products and services are used and distributed in more than 100 countries worldwide. To learn more about Telogis, visit www.telogis.com or call toll free at 866-TELOGIS (866-835-6447).

Wednesday, March 5, 2014

GMC Pickups 101: Alphabet Soup of Acronyms

Explaining the GVWRs, the SRWs and the DRWs


Editor’s Note: For more than 100 years, GMC pickups have come in many varieties to suit a wide range of customer demands. From that have come a number of acronyms for various capacities and features. This third in an occasional series of “GMC Pickups 101” features explains those jumbles of letters.

DETROIT – Nearly every full-size pickup owner has a unique use for his or her truck. And considering the GMC Sierra’s 19 different cab and box combinations, the veritable alphabet soup of models practically has its own language of acronyms.

Some of the most important truck acronyms for owners to know are gross weight ratings. Exceeding any of a truck’s weight ratings is unsafe, and it’s a driver’s responsibility to know and avoid exceeding them.
“Nearly every vehicle performance attribute is designed and tested to one or more gross weight rating,” said Robert Krouse, General Motors trailering engineer. ”Body and chassis structural durability, powertrain and driveline durability, handling, braking, thermal and propulsion performance are all validated to specific ratings. That’s why it’s so important for owners to understand those limits.”
  • GAWR, or Gross Axle Weight Rating, is the maximum amount of weight that can be placed on either a truck’s front or rear axle, including the weight of the truck, driver, passengers, equipment and cargo. A higher front GAWR generally means more capacity for accessories like plows, while a high rear GAWR relates to a higher payload.
  • GVWR, or Gross Vehicle Weight Rating, is the maximum amount of weight for the entire truck and everything in it. This number isn’t simply each axle rating added together; for that to work, the owner would have to precisely load so that each axle weight rating is met just as the overall vehicle rating is met, which isn’t possible in real world conditions. As a result, GVWR is always lower than the sum of each axle to account for changes in weight distribution.
  • GCWR, or Gross Combined Weight Rating, is the maximum weight of a truck and an attached trailer, plus everything in each of them. Some of a trailer’s weight is supported by the truck – this is known as tongue weight – a GCWR isn’t simply the GVWR plus the trailer’s weight. When attaching a trailer, an owner should factor tongue weight into a truck’s payload capacity.
“It’s very important that drivers observe these limits to maintain safe stopping distances,” said Krouse. “Not only that, overloading a truck causes excessive wear on suspension and brakes and could lead to engine or transmission failure.”

The 2013 Sierra’s highest GCWR is 30,500 pounds for a 3500HD Duramax DRW model. DRW, another truck acronym, applies only to 3500HD one-ton pickups. It implies a “dual rear wheel” option, as opposed to a “single rear wheel,” or SRW.

The option adds not only higher payload and weight limits, but also better stability with a large trailer attached. For a 2013 Sierra 3500HD 4x4 Crew Cab, a DRW option adds 5,700 pounds of available trailer weight rating and 1,011 pounds of payload capacity.

GMC has manufactured trucks since 1902, and is one of the industry's healthiest brands. Innovation and engineering excellence is built into all GMC vehicles and the brand is evolving to offer more fuel-efficient trucks and crossovers, including the Terrain small SUV and Acadia crossover.  GMC is the only manufacturer to offer three full-size hybrid trucks with the Yukon, Yukon Denali SUVs and the Sierra pickup. The Sierra Heavy Duty pickups are the most capable and powerful trucks in the market. Details on all GMC models are available at http://www.gmc.com/, on Twitter at @thisisgmc or at http://www.facebook.com/gmc.